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4 Rethinking 3 Key Ideas for Greater Learning Outcomes: Content, Skills, and Perspectives Not only did events drive a greater need for content in general, but social challenges globally drove a new demand for racial equity-related content that many organiza ons didn't have the exper se or experience to support. This combina on of factors created a clear challenge for business leaders. In a me where many answers don't seem to be readily available, thankfully there are proven content providers serving up this high-quality content that help employers to focus their me on their highest priority items instead of spending all of their me crea ng and delivering content. But there's another perspec ve as well. Learners in our study pointed out something peculiar: My company offered more online training in the last year My company did a terrible job helping me adapt to pandemic and workplace changes My company helped me adapt to pandemic and workplace changes 28% 68% If their company offered more online training op ons, learners were more than twice as likely to say their employer helped them to adapt and transi on during the tumultuous mes of the past year. If their company offered more online training op ons, learners were more than twice as likely to say their employer helped them to adapt and transi on during the tumultuous mes of the past year. The data paint an intriguing picture, and in the Comptroller of Maryland case study at the end of this guide, we'll see how this innova ve organiza on faced and overcame this challenge.

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