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Curb the Usage Slump

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Tip #4: Communicate early and often The launch email This email should provide much more detail on the program, including: • A list of courses with short descriptions and competency areas • How employees can access the courses • Additional information on who can or should take courses and when • Avenues for employees to provide feedback • Who to contact with questions Check out this sample launch email template: The [COMPANY NAME] team is excited to announce that online courses from [CONTENT PROVIDER] are now live on [NAME OF LMS]. These courses were selected to provide additional development for each of our [#] competencies as well as specific training for [SUBJECT AREA]. See the attached list of courses now available and check back regularly to see the new courses we will be adding each month. We will collect your feedback in a survey at the end of each course, as well as through your department heads, to continue to bring you the best content possible. If you have any questions or comments, please contact [NAME] at [EMAIL & PHONE]. Curbing the usage slump | 14

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