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INTRODUCTION
This white paper explores how both the nature of learning content and the context in which
we use it have changed. The result is that when deciding whether to create content in-
house, or whether to out-source it, is now more complex than ever. The white paper guides
the reader through the key considerations in making this choice, providing clarity around
the issues, and concludes that while content must still be created in-house sometimes, that
is an approach that should only be followed after every other option has been exhausted.
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ABOUT THE AUTHOR
Donald H Taylor is a 25-year veteran of the learning,
skills and human capital industries, with experience
at every level from design and delivery to chairman of
the board. He has been chairman of the Learning and
Performance Institute since 2010.
His background ranges from training delivery to
director and vice-president positions in software
companies. Donald has been a company director and
shareholder for three companies through start up,
growth and acquisition.
Focused on improving the standing of, and standards
of, the L&D industry, Donald is a graduate of Oxford
University and has an honorary doctorate from
Middlesex University for his contribution to learning
and development profession. He is the author of
"Implementing Learning Technologies" (Kogan Page,
2017) and the annual L&D Global Sentiment Survey.
He can be reached via his website or Twitter.
