Issue link: https://resource.opensesame.com/i/1474251
Definitions These definitions are here for reference. They were not provided to survey respondents. Artificial intelligence Software that uses algorithms to interpret data and make apparently intelligent choices about, for example, learning content, methods and timing of delivery. Coaching/mentoring Working with individuals to help them develop themselves, usually in a work setting, and usually one-to-one. Less structured and content-focused than training, and often taking place over an extended period. Collaborative/social learning Learning that happens through working together, often but not always using social technology, both within and outside an organisation. Consulting more deeply with the business A move from focusing on designing and delivering learning events/experiences in isolation towards providing a broader service to really understanding organisa- tional needs, and enabling learning, development and improved performance. Curation The process of gathering information relevant to a particular topic, subject or audience and presenting it in a way that allows individuals to quickly and easily find what they need. Learning analytics Used since at least 2012 in the educational field, in workplace learning it covers the human (as opposed to machine-based) process of data-supported decision-mak- ing to improve learning. Learning experience platforms A loose term for a new generation of cloud-based, enterprise learning platforms. Unlike the LMSs they aim to replace, they are user-centred, often with elements of social learning. Micro learning Learning content designed according to our understanding of neuroscience, memory and recall, typically incorporat- ing small learning 'units' or 'objects' making use of a variety of media and technology. Mobile delivery Resources that people can access from mobile devices, whenever and wherever suits them. Performance support In contrast to helping people learn information, this is the process of helping them do their jobs better, often by providing help at the moment of need, rather than in advance. Personalization/adaptive delivery The ability for an individual to make use of a variety of experiences, approaches, strategies and tools to address their own distinct needs, interests or aspirations. Reskilling/upskilling Helping individuals develop their abilities within their existing role (reskill- ing) and helping them prepare for new roles (upskilling). Showing value Demonstrating performance improve- ments and business benefits that arise from L&D activities. Skills-based talent management Using an understanding of abilities at an individual, role and organisational level to manage training, recruitment and strategic workforce planning. Virtual and augmented reality Providing users with an alternative environment (typically through a headset) or information superimposed on the real environment (typically via a hand-held device). Donald H Taylor, Global Sentiment Survey 2022 21