Overviews

OpenSesame for the Service Industry

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Top Service Challenges: 1 Labor shortages and high employee turnover 2 Compliance risk management 3 Evolving buyer behaviors and expectations 4 Cybersecurity risks and data management 5 Rapidly changing business environments and competitors Develop, Grow, and Retain a Competitive Service Workforce of Tomorrow Maintain an edge over the competition. The highest-performing service organizations set themselves apart through well-trained teams. Quickly ramp up your workforce with the right training to effectively achieve your objectives and take-on challenges. Expert Course Curation We curate the right blend of courses so you don't have to. Every decision is based on insights, data and metrics gathered from the hundreds of organizations we work with. Most Comprehensive Catalog OpenSesame is constantly evolving. We offer the world's most complete catalog of training content — with courses in 18 languages, many mobile ready. Engaging Formats Choose from training content in a variety of formats to fit how your workforce prefers to learn — short, microlearning, long, quizzes, certifications, simulation- based scenarios, worksheets and more. ROI with OpenSesame 98% of surveyed organizations realized a return on their investment in OpenSesame in 2 years or less. Source: TechValidate survey 98

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