Key takeaways from the L&D
Global Sentiment Survey 2024
Now in its 11th year running, the survey from Donald H. Taylor asks respondents to share what
about Learning & Development is top of mind and keeping them up at night. This year's results
may not come as a surprise, but their implications are too big to ignore.
WHAT WILL BE HOT IN WORKPLACE L&D IN 2024?
Artificial intelligence (AI) runs through every part of 2024's results globally. Apart from AI, only two
other options collected a greater share of the vote this year than they did in 2023: Personalisation/
adaptive delivery and Learning analytics.
WHAT INDIVIDUALS IN WORKPLACE
L&D FEEL IS HOT
WHAT VENDORS
FEEL IS HOT
3270 PEOPLE RESPONDED | THE FIGURES IN BRACKETS SHOW PREVIOUS YEAR'S RANKING
Ariticial
Intelligence
Ariticial Intelligence Ariticial Intelligence Reskilling/upskilling Personalisation/
adaptive delivery
Skills-based talent
management
Reskilling/upskilling
21,5% (2)
11,0% (1)
20,3%
11,2%
10,6%
23,1%
10,5%
8,8%
8,9% (3)
8,1% (6)
7,8% (4)
5,9% (7) 5,8% (5) 5,8% (10)
5,4% (8)
5,0% (9)
Personalisation/
adaptive delivery
Collaborative/
social learning
Reskilling/
upskilling
Learning
analytics
Micro learning Skills-based
talent
management
Coaching/
mentoring
Consulting
more deeply
with the
business
Showing value
1526 PEOPLE RESPONDED 246 PEOPLE RESPONDED
25%
20%
15%
10%
5%
0%
25%
20%
15%
10%
5%
0%
25%
20%
15%
10%
5%
0%
1
