© 2022 Brandon Hall Group. Licensed for Distribu on by OpenSesame. 9
Onboarding in 2022:
What has Changed, and What Remains Critically Important
3. Engage Current
Employees to
Establish Community
Encourage cross-func onal and cross-
divisional interac ons during the
onboarding phase. Too o en onboarding is
overseen by one person or a small group
that "moves people through the onboarding
process" rather than seeing onboarding
as an opportunity to foster a sense of
collec ve ac on. Bringing in employees
who have already been onboarded to talk
about their experiences or help with certain
aspects of onboarding not only creates a
sense of shared purpose but also allows
exis ng employees to once again feel
connected to the company as a whole.
4. Develop Long-Term
Onboarding Metrics
If an organiza on truly wants to think
strategically about onboarding, it is
impera ve that the way they measure
success reflects that commitment. While
me-to-full-produc vity is and should
remain one of the most important
onboarding metrics, measuring other
aspects such as diversity and inclusion,
engagement, and connec ons/
communica on (done with network
analyses, perhaps), are all valid ways of
measuring onboarding success.
The trick here is to start with the end
state in mind – determine what are
your business goals, and then establish
metrics that e onboarding ac vi es to
those business goals. For onboarding to
be truly successful it should not only be
an experience that is rewarding to the
employee but also ul mately rewarding
for the organiza on as well.
