© 2022 Brandon Hall Group. Licensed for Distribu on by OpenSesame. 10
Onboarding in 2022:
What has Changed, and What Remains Critically Important
Authors and Contributors
Cliff Stevenson (cliff.stevenson@brandonhall.com) wrote this report. He is the Principal Analyst for
Workforce Management Prac ce and Human Resources at Brandon Hall Group. His exper se includes
data and analy cs, performance management, recruitment, acquisi on, reten on and a ri on. He also
served as the HR leader for a Boston consul ng firm.
Ashley Brown co-authored this report. She is Senior Customer Success Manager at OpenSesame.
Mike Cooke (mike.cooke@brandonhall.com) contributed to this report. He is CEO and Principal
HCM Analyst at Brandon Hall Group. Mike has more than 20 years' experience in human capital
management and the research, so ware and technology industries. Before running Brandon Hall
Group, Mike was co-founder of AC Growth, a research and consul ng firm, and VP and General
Manager of Field Opera ons at Bersin & Associates, a global analyst and consul ng services firm in
all areas of HCM.
Rachel Cooke (rachel.cooke@brandonhall.com) co-authored this report. She is Brandon Hall Group's
Chief Opera ng Officer and Principal HCM Analyst. She is responsible for business opera ons,
including client and member advisory services, marke ng design, annual awards programs,
conferences and the company's project management func ons. She also leads Advancing Women
in the Workplace and Diversity, Equity and Inclusion ini a ves, research and events. Rachel has
worked in the HCM research industry for 20+ years and held several key management and execu ve
posi ons within the Talent and Learning Research and Performance Improvement industries.
Michael Rochelle (michael.rochelle@brandonhall.com) contributed to this report. He is Chief
Strategy Officer and Principal HCM Analyst at Brandon Hall Group. Michael leads a wide range
of advisory support and strategic engagements for Fortune 1000 and small- to medium-sized
organiza ons as well as leading and emerging solu on providers across the HCM industry. Michael
has more than 30 years' experience in HR, IT, sales, marke ng, business development, and strategic
and financial planning in Fortune 500 and venture-backed start-up organiza ons.
Richard Pachter (richard.pachter@brandonhall.com) edited this report. He is the Content Manager
at Brandon Hall Group, responsible for edi ng research assets and other content. He has extensive
experience as a journalist, copywriter, editor, marketer and social media marke ng manager. He also
served as the business books columnist for the Miami Herald for more than a decade.