2
Course recommendations:
[Insert name of internal contact for course recommendations or content questions]
Technical support for
OpenSesame courses:
Email:
Phone:
Chat:
Hours:
Contact OpenSesame for support
related to course functionality.
support@opensesame.com
Click the "Need Help" icon
in course windows or the
"Help" tab on the right side
of www.opensesame.com.
Premiere support: Monday-
Friday, 6 a.m.-8 p.m. (Pacific)
Expanded international
support: Monday-Friday, 8
p.m.-6 a.m. (Pacific)
U.S.: (503) 808-1268, ext 2
U.K.: +44 (203) 744-5541
Who has access?
(Explain who at the company will have access to the training and distinguish between assigned and
optional training.)
Suggested language:
All full and part-time employees have access to [insert name of LMS or learning program].
Timeline and goals for completion
(Explain when training will be available, deadlines for any mandatory courses and goals for optional/
additional professional development.)
Suggested language:
All eligible employees are required to complete [insert number of hours] hours of training
and professional development annually (prorated for new employees). Employees are
encouraged to complete professional development throughout the year [insert language
describing applicable targets, benefits, incentives, etc.]
How to access courses
(Provide
step-by-step instructions for logging into
the LMS, accessing courses (including assigned and
optional courses), and tracking completed training.)
Suggested language:
Employees will access online training courses through
[insert name of LMS or learning program], our learning
management system (LMS).
[insert instructions for logging into the LMS]
Need help?
(Explain who within your organization learners should contact
with questions and how to reach them, as well as how to
contact OpenSesame Support for course-specific technical
questions.)
Suggested language:
[Insert company name] wants all employees to achieve
their personal and professional development goals!
Please reach out to the appropriate support contact(s)
listed below based on the nature of your question:
[Insert name of LMS or learning program] questions:
[Insert name and contact information of internal LMS administrator]
Check out our Learning & Development Promotion Resources Hub for more course promotion tools.
www.opensesame.com | (503) 808-1286 | info@opensesame.com
