Overviews

We're here to ensure your success. Our Customer Success team will help you keep your training program running smoothly and ensure you get the most out of your OpenSesame investment. We'll help you to: • Adapt your training program by identifying critical areas requiring training or upskilling as your organization grows and evolves. • Optimize your budget and increase training ROI by tackling disparate training spending within your organization to consolidate costs and maximize your collective budgets. • Keep your catalog fresh and relevant by introducing you to the new courses and publishers as well as identifying underutilized courses and providing suggestions for replacements. We make getting started easy. OpenSesame courses work easily in any LMS so you can save time and administrative costs. And, we'll make sure your new training program is off to a great start. We can help you with: • A smooth implementation: you'll have immediate access to your courses and our Customer Success team will guide you through the onboarding process. • Syncing courses with your LMS: our API enables your courses to be quickly added to and updated in your LMS for easy deployment to learners. • A successful training program launch: we'll help you promote your new program to learners with customizable, interactive posters, table tent cards, and email templates to distribute at your company during and after launch. We make it easy to network with other L&D professionals. With our online community, you can access the latest OpenSesame announcements, impact the direction of our future enhancements, and network with other OpenSesame customers anytime, anywhere. We make it easy to: • Stay up-to-date and provide input on current and future OpenSesame product releases, customer webinars, events, and more. • Connect with other OpenSesame customers for elearning best practices, including using OpenSesame within various learning management systems (LMS'). • Receive suggestions from colleagues and OpenSesame experts regarding publishers and courses that best meet your organizational needs. Actual customer service of this caliber is a rarity, and OpenSesame does it right. We don't consider OpenSesame a vendor. They're our partner." DREW KRAJEWSKI Director of Global Training & Development, EnerSys We offer world-class technical support for you and your learners. We answer phone calls within 3 rings We respond to email within 15 minutes We respond to live chats within 15 seconds Our knowledge base and community is available 24/7 Contact us today to learn how OpenSesame can help your organization www.opensesame.com | (503) 808-1286 | info@opensesame.com "

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