OpenSesame Customer Service Brochure

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We're here for you, every step of the way Together with our comprehensive catalog of curated elearning courses, we provide our expert curation services, world-class customer support, onboarding and implementation, seamless LMS integration, and pre and post-launch elearning marketing programs to ensure your training program's success. We curate, so you don't have to. Our expert curation team is here to help you find the best courses from the world's top publishers in a variety of styles, formats, and languages to meet your learner's needs. We'll help you curate learning paths designed specifically for your organization and create an outstanding training program by: • Guiding you and your stakeholders through a curation alignment process to evaluate and select publishers as well as styles that best meet your learners' needs and preferences. • Mapping your course needs to the best fit courses in our catalog from the world's top publishers. • Providing you with machine learning driven curation tools so you can obtain instant course recommendations tailored specifically to your organization. We'll help you improve employee training engagement. Even with the best-designed training programs, it can be challenging and time-consuming to engage your learners. Our Customer Success team can help you market training to your learners with tools such as: • A manager decision matrix to identify professional training needs and recommend elearning course solutions. • An annual training calendar highlighting 24 courses so you can promote training all year long. • Marketing tools to promote each course in the training calendar (templates for text and HTML emails, social media posts, and digital advertisements). OpenSesame curates the courses for us, so we can focus on the more strategic part of our jobs." LISA LANG Head of Learning and Education Americas, Siemens We've been very impressed with OpenSesame — the product and the company. Our customer success manager shares tips, tricks, and course recommendations with us — we almost feel like they're part of the family." MELANIE MOSES Global Manager of Training & Curriculum Design, EnerSys " "

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