Case Studies

Case Study: Nikola

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When Nikola wanted to push the bounds of what's possible, OpenSesame was the perfect elearning partner Industry Challenge Solution Results Automotive A growing workforce was eager for more access to training opportunities, but learning needs differed dramatically across the company. OpenSesame's library of courses offered the depth and breadth of materials required for Nikola's workforce. • Employees are introduced to training programs on their first day • Training materials are offered in a variety of languages for a global workforce • Learners have the ability to track their progress and demonstrate growth • Employee engagement and experience scores have increased by 2 points Change isn't a scary concept at Nikola Corporation, an American manufacturer of alternative energy commercial vehicles and energy solutions. Instead, it's embraced, pursued as an essential component of creative problem solving—something that should be "nourished by a passion for discovery." This forward-thinking mentality permeates every aspect of their rapidly growing operation. "Nikola, when I started in 2021, had around 300 employees," remembers Robin Deibis, Nikola's Director of Employee Relations. "Now we're 1,500 employees—so that gives you an idea of how quickly we grew." Robin wears many hats at Nikola, assessing the organization's learning needs and effectively delivering training and development opportunities to employees across the world. She's also in charge of employee experience, meaning she hears firsthand what Nikola's workforce needs to feel successful and fulfilled in their careers. "We had a lot of feedback as we were growing, and the voice of our employees was heard loud and clear: They wanted to expand their skills with development and training opportunities." For a company that lists "constantly pursue progression and improvement" as one of its core values, that response is pretty on brand. And it's an area where OpenSesame has stepped in to provide valuable guidance and support since 2021. "Over 90% of our current content is through OpenSesame," notes Robin, adding that "with our learning management system, we're able to track not only course completion, but also capture employee satisfaction with the material through 5-point ratings. These insights help us see what is assigned and completed, as well as what titles might be more relevant for learners." We had a lot of feedback as we were growing, and the voice of our employees was heard loud and clear: They wanted to expand their skills with development and training opportunities." Robin Deibis, Nikola's Director of Employee Relations 1

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