Case Studies

Customer Story: Overhead Door

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Overhead Door modernizes its elearning program, saving time and money with OpenSesame As one of the most recognized and respected brands in the access systems industry, Overhead Door's founder, C. G. Johnson, invented the upward-lifting garage door in 1921 and the electric garage door opener in 1926. From commercial and industrial overhead doors and access systems to residential garage doors and openers, Overhead Door combines high quality, dependable products with reliable service to consistently give homeowners and businesses confidence and peace of mind. 1 Industry Challenge Solution Results Manufacturing Provide needed role-based training, plus desired career development training to 4,000 diverse and distributed employees. OpenSesame delivers a broad range of engaging content for employees in all locations and all skill levels, and integrates with the company's LMS. • Engagement with LMS up exponentially • Cost-effective training for diverse workforce • Extensive course offering meets both employees' and employer's needs With more than 4,000 employees at hundreds of locations across the United States, Overhead Door was challenged to ensure every employee received the training they needed to excel in their jobs, plus the development courses they wanted to advance their careers. "About 2,500 of our employees are manufacturing employees who don't sit at a desk or in front of a computer every day," says Amanda Reed, Learning and Development Manager for Overhead Door. "So it was critical for us to customize learning delivery for them, as well as for our other employees who can access training more easily." Reed, along with her manager, Jody Kelly, the Director of Talent Development, found they were not having much success engaging employees with their existing training content. "It was too long, it wasn't addressing employees' specific needs and it didn't have the modern look and interface today's learners embrace," explains Kelly. Reed learned about OpenSesame at a user conference she attended to understand how the company could maximize its investment in its recently implemented Oracle learning management system (LMS). "Another Oracle user was sharing their best practices and experiences, and spoke about OpenSesame and its extensive library of curated elearning courses that seamlessly integrate with the LMS," she says. Training a diverse and distributed workforce Recommended by peers The interaction by learners with our LMS has grown by hundreds of percent as compared to before." Amanda Reed, Learning and Development Manager, Overhead Door

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