Atlas Hotels delivers engaging
compliance training across
their hotel network using
OpenSesame's catalogue
1
Industry
Challenge
Solution
Hospitality
Delivering interactive and
engaging compliance training
in a fast-paced business
environment.
OpenSesame's catalogue and
curated lists provide up-to-date
content in engaging formats.
Atlas Hotels, an award-winning hotel franchise group, has 58 hotels
in the UK, primarily under the franchised Holiday Inn Express and
Hampton by Hilton brands. Operating in the hospitality industry,
Atlas Hotels has strict compliance training requirements, especially
around health and safety.
"We have a goal of keeping our staff 100% compliant, so compliance
training is a major focus for us. After implementing OpenSesame, we
have been able to reduce the number of compliance courses while
maintaining standards and providing training in a more engaging
video format, mainly on mobile devices. This saves a lot of time,
around 35% compared to previous content used and offers flexibility
on how and when our employees take the training", explains Darren
Cooper, L&D Manager at Atlas Hotels.
Employee turnover in the hospitality industry tends to be high, so Atlas
Hotels focuses on improving employee engagement and retention.
"We have a young demographic who see learning and development
as a key benefit. Therefore, we want to provide all our employees with
a possibility to learn new skills by offering engaging and interactive
training," continues Cooper.
While English is the primary language of Atlas Hotels' guests, a
proportion of Atlas Hotels employees don't have English as their first
language, so the OpenSesame solution has offered lots of benefits in
language learning. Also, compliance courses are available in multiple
languages, which makes it easy for employees to take their mandatory
training in different languages.
Improving employee engagement and
retention in a fast-paced environment
We evaluated several solutions
and when we looked at
OpenSesame, we immediately
saw the benefits of their
content curation.
Darren Cooper, L&D Manager at Atlas Hotels
