Issue link: https://resource.opensesame.com/i/1497346
Donald H Taylor, L&D Global Sentiment Survey 2023 21 Definitions These definitions are here for reference. They were not provided to survey respondents. Artificial intelligence Software that uses algorithms to interpret data and user inputs to provide support for learning, via, for example, content creation, chat-based coaching and choices of learning content, methods and timing of delivery. Coaching/mentoring Working with individuals to help them develop themselves, usually in a work setting, and usually one-to-one. Less structured and content-focused than training, and often taking place over an extended period. Collaborative/social learning Learning that happens through working together, often but not always using social technology, both within and outside an organisation. Consulting more deeply with the business Discussing with, and listening to, the organisation to really understanding the constraints on performance. The aim of this consultation: to facilitate and enable improved performance via a range of means, including, but not limited to, learning and development. Learning analytics Used since at least 2012 in the educational field, in workplace learning, it covers the human (as opposed to machine-based) process of data-supported decision-making to improve learning. Learning experience platforms A loose term for a new generation of cloud-based, enterprise learning platforms. Unlike the LMSs they aim to replace, they are user- centred, often with elements of social learning. The Metaverse* A single, shared, immersive, persistent, 3D virtual space where people can work and learn in ways that simulate and go beyond their experience in the physical world. Micro learning Learning content designed according to our understanding of neuroscience, memory and recall, typically incorporating small learning 'units' or 'objects' making use of a variety of media and technology. Mobile delivery Resources that people can access from mobile devices, whenever and wherever suits them. Performance support In contrast to helping people learn information, this is the process of helping them do their jobs better, often by providing helping at the moment of need, rather than in advance. Personalization/adaptive delivery The ability for an individual to make use of a variety of experiences, approaches, strategies and tools to address their own distinct needs, interests or aspirations. Reskilling/upskilling Helping individuals develop their abilities within their existing role (reskilling), and helping individuals develop themselves for new roles (upskilling). Showing value Demonstrating the performance improvements and business benefits that arise from L&D activities. benefits that arise from those activities. Skills-based talent management Defining roles and individual and organisational capability in terms of skills. Usually done via a platform, and incorporating functionality for recruitment as well as learning. Virtual and augmented reality Providing users with an alternative environment (typically through a headset) or information superimposed on the real environment (typically via a hand held device). * New in the 2023 survey