Case Studies

2 OpenSesame content is empowering other initiatives at National Vision. "Our DEI (Diversity, Equity, and Inclusion) team has leaned into the training optionsavailable through OpenSesame," notes Strickland. "Every month the DEI team finds a new focus, such Seeing Real Results Increasing Internal Promotions by 25% Reducing Turnover by 25% Eyes on the Prize To learn more, visit us at www.opensesame.com or contact us at (503) 808-1268 To learn more, visit us at www.opensesame.com or contact us at (503) 808-1268 2 National Vision understands that increasing internal promotions is good for business — and its employees — so it launched a concerted effort to improve those promotions by 25%. Previously, management roles were nearly evenly split between new hires and internal promotions. To change that metric, Strickland and his team reached out to OpenSesame for help selecting emerging leadership and other management training courses to grow its next generation of managers. And it's working. "We've gone from 30-50% internal promotions to 70-75% now," says Strickland. "The benefits of the new dynamic are significant. We're spending less time and money on recruiting while providing an attainable career path for the rising stars in our organization." To minimize management turnover, National Vision created a new program designed to promote District Training Managers that would, in turn, identify, promote, and train store-level managers. "We pulled together a curriculum program to 'certify' the new store managers," Strickland says. "It's working incredibly well. We've reduced our employee turnover from 30% to 22% by offering a personalized leadership development program to new store managers." "It's one thing to have lots of content, and OpenSesame does have lots of content," concludes Strickland. "It's another thing entirely to curate that content specifically for an organization. Our OpenSesame representative understands our goals and our culture and makes recommendations for publishers and individual courses that meet our objectives and fit our style. This level of service is one of the reasons why OpenSesame is a great investment for National Vision. It's content plus personalized service." This level of service is one of the reasons why OpenSesame is a great investment for National Vision. It's content plus personalized service." Marc Strickland, Director of People Development, National Vision as LGBTQ awareness or mental health awareness and hosts a lunch-and-learn session to introduce the topic and the training and information courses available to staff surrounding those topics. We're proud of these efforts and extremely pleased at the high engagement levels we see with the content." In addition to the positive metrics attributed to its learning and development program, Strickland and his team love the feedback they get from employees who avail themselves of the new learning opportunities. "Comments from our engagement surveys are always positive," says Strickland. "We hear things like, 'I'm blown away at what's available, from personal finance to wellness.'" Previously, National Vision had separate contracts with a half- dozen content vendors to provide courses on compliance, soft skills, and IT security, for example. "We canceled them all for OpenSesame," says Strickland. "It saves us money and is much more convenient."

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