Case Studies

Customer Story: GVTC

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Enhancing Learning Efficiency in Telecommunications: GVTC's Strategic Adoption of OpenSesame Content Company Size Industry Challenges Solution Results Medium Enterprise Telecommunications Services • Outdated training program • Creating courses in-house and needed to scale up efficiently • Small team and couldn't keep up with the needs of the organization • Weren't satisfied with existing content provider • Broad catalog of content topics • Customer Service • Curation Services • Ease of integration into existing LMS or LXP • Compliance course completions: 61% • Number of learners taking optional courses: 327% improvement • Optional courses taken: 38% improvement • LMS/LXP Usage Hours: 71% increase • Course cost savings: Major Improvement • Time savings: Major Improvement OpenSesame's (Plus) catalog...can create a list for each department. Managers are routinely using this to identify courses for their employees..." David Spence, Training Coordinator 1 Regional telecommunications provider GVTC Communications faced numerous obstacles stemming from an outdated training program and resource limitations. With an imperative need to modernize their learning and development framework, GVTC's team undertook a comprehensive evaluation process, ultimately selecting OpenSesame to help drive their transformative journey. Their strategic integration of OpenSesame's content reshaped their L&D landscape,driving operational efficiency and fostering a culture of continuous learning. GVTC's initial training program struggled to keep pace with the demands of their expanding enterprise, with significant gaps in scalability and content delivery. With a limited in-house team, their L&D initiatives faced substantial constraints, necessitating a shift towards a more comprehensive and adaptable solution. Dissatisfaction with their former content provider underscored the urgency for a strategic and innovative learning platform. Our seamless integration with GVTC's LMS allows for greater flexibility through direct delivery of training content. GVTC's partnership with OpenSesame brought forth a host of benefits, not just the diverse content. Training Coordinator David Spence now has given team leaders the ability to "...look at OpenSesame's (Plus) catalog and can create a list for each department. Managers are routinely using this to identify courses for their employees, adding them to the list and having me install them into our LMS". This self- selection as well as OpenSesame's personalized curation services enable GVTC to streamline their learning pathways and enhance user engagement. Change of Programming: GVTC's Transition to Modernized Learning Solutions Clearing the Noise: GVTC's Transition to Seamless Learning More Bandwidth for Curation and Personalized Learning

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