Diversity, Equity & Inclusion | www.opensesame.com | (503) 808-1286 | 2
Measuring systems are an essential part of every
organization, from tools to monitor financial
performance to analytic software designed to track
marketing objectives and customer satisfaction.
Diversity, Equity & Inclusion programs must also
be evaluated for effectiveness in order to be
improved and to evolve to meet continuing needs.
Effective measurement systems must be in
place to track efforts and outcomes for new (and
ongoing) DEI programs, and yet most organizations
struggle to collect the appropriate data needed
to make accurate and complete assessments.
DEI data is not just for tracking
the impact of programs
on employees; ideally, a
variety of metrics are used
to define target goals for the
organization, pinpoint risk
and mete out accountability.
The presence of metrics can also compel
employers to remain committed to DEI work,
especially if financial ROI is tracked. Metrics
provide objective, fact-based data that can
take the emotion and ambiguity out of DEI
plans and place the focus on results.
Complete and specific metrics are
essential to determine the impact of
DEI initiatives. Without them, there is
no guarantee of accountability and
change; detrimental behaviors,
attitudes and biased practices
that may undermine the
success of the organization will
remain in place. Conversely,
organizations that employ
metrics that evidence equity
practices cultivate employee
trust and commitment
and enhance their image
in the marketplace.
Metrics support employers
committed to DEI stay on track by
encouraging the identification and
management of unconscious bias.
Source: "Meaningful Metrics for Diversity and Inclusion,"
Culture Plus Consulting, 2018.
